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Frequently Asked Questions (FAQs)

Welcome to Joe LeSoap's FAQ page, where we address your queries to ensure a seamless and enjoyable shopping experience. If you can't find the information you're looking for, feel free to reach out to our customer support team.


These soaps are hand cut and hand crafted, giving each of them unique shapes and textures. No soap will ever be identical, but will be uniform in weight. Our ingredients are plant-based, certified organic, and fairly sourced. The water used in making our soaps is ten times filtered alkaline water. Ours soaps are naturally scented and some essential oil scented.  Our shea butter is unrefined and sourced out of West Ghana. Our products are produced in the USA and engage in animal-cruelty free practices.


Our body butters are all natural and contain no artificial stabilizers.  Therefore between late spring and early fall, all shipments of body butters will contain an insulated foil bubble pack to preserve its integrity.  It is suggested to put in the fridge for 30min when melting does occur. All of our body butters are scented with organic essential oils, except for our White Chocolate Cocoa Butter which is naturally scented.  Our ingredients are plant-based, certified organic, and fairly sourced. Our products are produced in the USA and engage in animal-cruelty free practices. 


All of the CBD containing products we have available on our site are derived from the hemp bud and not the stem, for maximum quality. According to federal and local law, there is no more than 0.3 percent of THC in any of our CBD products.


Wholesale purchases require a minimum purchase of 100 items per sku for wholesale pricing.  Shipping is calculated separately.  Customer of the Month and other coupons are not valid. Please inquire for wholesale rates

Joe-Le Soap LLC is not liable for any individual reaction to any particular ingredient. Remember to read our labels and ingredient lists carefully and follow the appropriate directions for use. If you have a specific allergy or sensitivity, do not use ingredients that may trigger a reaction. An allergy patch test is recommended if there is any doubt or history of skin reactions. Discontinue use if a reaction occurs. All of our products are for external use only. Please consult a healthcare provider if you have any questions about a particular health condition. Information regarding soap benefits have not been evaluated or approved by the Food and Drug Administration. This information is not intended to diagnose, treat, cure, or prevent any disease. Do not ingest products. If you are pregnant, nursing, taking medication, or have a medical condition, consult your physician before using these products. 



Which countries do you ship to?

                USA, Croatia, Pakistan, India, Canada, Philippines, Suriname

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